HR Lessons from Downton Abbey - Workology

HR Lessons from Downton Abbey - Workology HR Lessons from Downton Abbey If you are a regular reader of my posts, you know that I love Downton Abbey. With a large household staff, Downton is a workplace full of the kind of drama that makes for good TV watching as well as the sorts of employee problems an HR person is confronted with. Fictional stories can teach us lessons and help us see the problems in our real lives in a new way, so grab a cup of tea, and let’s take a look at what the HR lessons we can learn from Downton Abbey. HR Lessons from Downton Abbey Employees are people too “But you can’t begrudge him that. Certainly servants are human beings too.” â€"Isobel Crawley “Yes, preferably only on their days off.” â€"Violet Crawley, Dowager Countess of Grantham Clearly the Dowager Countess holds an opinion similar to some employers today. It is the false notion that our employees are just workers when they are on-the-clock, and they do not bring their personal lives to work with them. Even if you are new to HR, you know that this is simply not true. Whether it is taking a call from a kid’s school, dealing with the emotional fallout from a breakup or someone not getting along with a coworker, employees bring their humanness to work with them. This means having policies that recognize this as well as stepping in and offering support whenever necessary. Sorry, Violet, servants are human beings on their days off and at work. At Downton, members of Lord Grantham’s family regularly interact with servants, which is an important step toward supporting our employees and connecting them with ways to help manage their work and personal lives. In the first season when Mrs. Patmore, the cook, is having vision problems, Lord Grantham, sends her to an eye specialist to take care of what turns out to be cataracts. In Mrs. Patmore’s case, she recovered and was able to resume her job as cook and not have her bad eyes mixing up salt and sugar. Her employer recognized that there were more to her errors than a lazy employee. Check references In a post last year, I wrote about how Lady Grantham’s lack of thoroughness on reference checking got her into trouble with a problem rehire. Unfortunately, Lady Grantham did not quite learn her lesson, and once again hired an employee with a questionable past. Lady Grantham hired Miss Baxter as a lady’s maid on the recommendation of another servant, Thomas Barrow. If you are a fan of the show, you know that Thomas regularly causes trouble. Thomas later uses a secret from Baxter’s past to manipulate her, which results in Baxter coming clean to Lady Grantham. It turns out Baxter stole jewelry from a previous employer and served time for the theft. Baxter is a good worker, and Lady Grantham likes her, but she is unhappy that she did not know about this prior to hiring Baxter. When Baxter relates the whole story, it seems she regrets the theft. After much thought, Lady Grantham lets Baxter stay. If she had done a more thorough check before, she could have asked Baxter about the theft and figured out if she would be comfortable with Baxter’s criminal past before she even started. It is also good to remember that just because someone has a criminal past, it does not automatically mean that they will be a bad employee. In fact, efforts to limit employers’ use of criminal background checks have been big HR news lately, and the EEOC has issued guidance on criminal background checks. When thinking of someone’s criminal past, ask yourself if their criminal record is relevant to the job. In the case of Baxter, Lady Grantham could probably make a case for checking the criminal background of a candidate for lady’s maid, especially if that check turns up a conviction for theft from a previous employer. .ai-rotate {position: relative;} .ai-rotate-hidden {visibility: hidden;} .ai-rotate-hidden-2 {position: absolute; top: 0; left: 0; width: 100%; height: 100%;} .ai-list-data, .ai-ip-data, .ai-fallback, .ai-list-block {visibility: hidden; position: absolute; width: 50%; height: 1px; z-index: -9999;} Offer training educational benefits This season, Daisy, the assistant cook, orders some books, so she can learn some basic math skills and other things to help her later on when she may have to help her dead husband’s father manage his farm. Mrs. Patmore and the housekeeper Mrs. Hughes see the value in Daisy bettering herself, so they enlist the help of a village teacher to help tutor Daisy. Sometimes it can be hard for us to see the value in giving employees the time to learn new skills, especially when the education takes the employee away from their job while they are studying. Mrs. Patmore feels the stress of this when Daisy’s study time cuts into work time. But ultimately, providing training opportunities increases employee satisfaction with their jobs because it challenges to think beyond their day-to-day routine and opens up more possibilities for them in the future. Also, they may learn skills that can improve their current job. What HR lessons have you taken away from Downton Abbey? What are your favorite fictional workplaces?

Why Should You Write a Personal Summary Resume?

Why Should You Write a Personal Summary Resume?Why would you want to write a personal summary resume? Well, it is because they are often overlooked by most people. You need to take advantage of the opportunity to boost your chances of getting that dream job. In this article I will show you the importance of writing a personal summary resume.When I first started in my career in a very conservative industry many of the career development seminars I attended suggested hiring only someone who was an academic. Why did they say this? It is because they assumed that everyone had a degree, when the reality is they may not have degrees from major schools. Their point of view was that academic credentials were far more important than anyone's real life experience.My summary resume showed more leadership and experience than the stereotypical academic resumes. So, why didn't I ever get hired then?The key to getting hired is to know what you need. You need to ask yourself how much I will learn at your company and what areas will I be able to contribute. Having a clear understanding of where you need to focus your efforts will keep you from wasting your time going back and forth with a recruiter.You need to use the summary resume to answer any questions the recruiter may have about your current resume. They will probably ask about your educational history, work history, and how many projects you have worked on. You can tell them about your current skills and hobbies. Then you will also be able to answer any questions they may have about you.Now I am going to show you an example of a summary resume to give you an idea of what you should be including. Start by listing down your skills, interests, and areas of experience. At the top of the resume put something like 'Personal Summary Resume of an Engineer- Build Custom Vehicles'.This summary resume will provide you with information about you. It will also give the recruiter enough information to get a feel for you. I have found the best way to write a personal summary resume is to use a professional template.If you use a template that is well designed and professionally written, the summary resume will speak for itself. Make sure you read all the instructions thoroughly and you will be well on your way to writing your own personal summary resume.

The Power Of Introverts When They Use Their Strengths

The Power Of Introverts When They Use Their Strengths There is no uncertainty that the working environment will in general be one-sided toward the individuals who are increasingly magnetic and friendly. Be that as it may, self observers can likewise be profoundly viable influencers when they recline and utilize their common strengths.Jennifer Kahnweiler, is a specialist regarding the matter of thoughtful people. Her book, , causes us to comprehend the characteristics that self observers have, and how they can use these qualities to be successful.Bonnie Marcus: Whats the distinction between being bashful and being introverted?Jennifer Kahnweiler: Shy is commonly connected with progressively mental or social uneasiness. So one can be bashful and thoughtful, yet they dont essentially go together. Inner-directedness is actually how youre designed its not great, its not awful, theres no judgment there. Its only a demeanor. Thus, individuals in many cases blend them up. The primary differentiator I share with individuals depends on what Carl Jung said numerous years prior, its where you get your vitality. In the event that youre someone whos more in your mind, if youre truly invigorated by whats going on inside yourself than you are outwardly world, at that point you ordinarily will in general be progressively thoughtful. An outgoing individual gets energized and gets invigorated by others, by being out, by upgrades outside of themselves. Also, its not either/or. You can have both.Marcus: What are the regular qualities contemplative people have that permit them to recline and impact others?Kahnweiler: Influencers have any kind of effect by shaking things up and by inciting better approaches for intuition, affecting change, and moving others to push ahead. Calm Influencers start their impacting venture where they think and revive best: in calm. Calm Time gives vitality, expands mindfulness, and spikes creativity.Next comes Preparation. Through making a technique and posing inquiries, they become progressively agreeable a nd certain about their endeavors to impact others. They may take advantage of their intrinsic quality in Engaged Listening to assemble affinity and shared comprehension. Or then again they may pick Focused Conversations which are purposed driven exchanges in which they issue understand and work through clashes with others. They may utilize their characteristic quality of Writing where they articulate legitimate, very much created positions to have any kind of effect with others. At long last, Quiet Influencers consider how Thoughtful Social Media Platforms can propel their cause.Marcus: Introverts are increasingly able to recline and invigorate and move others. They keep down and let others make that big appearance. Improves leaders?Kahnweiler: There has been a lot of energizing exploration that was finished by Adam Grant and Francesca Gino both at Wharton and at Harvard where they came out with a hypothesis, or they demonstrated a hypothesis, practically, through an extremely huge structure, that independent chiefs truly make the best heads for what they were stating were progressively, friendly or outgoing, representatives or colleagues. Also, it was basically on the grounds that they were inclining back.Have you at any point been to a gathering where individuals are talking vociferously about a subject, and there are a great deal of people locked in. In any case, at that point, theres that one individual, toward the finish of the gathering table who tolls in, and just nails it. Theres been this jabber as one of the independent chiefs let me know, he stated, its like having all these chuckling geese. Also, he says, he appears himself as the extraordinary blue heron that dives in with the aggregation, with the brief articulation that truly wholes it all up.Marcus: Women thoughtful people have additional difficulties particularly on the off chance that they work in male overwhelmed associations or ventures. They get refered to on execution surveys for not maki ng some noise and are advised to lean in more on the off chance that they need to get took note. What are a few hints for these independent ladies who frequently remain invisible?Kahnweiler: When I work with ladies who are withdrawn, I assist them with learning essential substantial aptitudes, for example, icebreaking abilities and how to begin a discussion. I have proposed ladies get together with other ladies. These expert gatherings, might be a neighborhood bunch with ladies across various fields from various associations, or if youre in an enormous association, coordinate with ladies all through the association. That is one key approach to begin to rehearse these abilities to pick up certainty. Since that is actually the key; dislike you need to truly be a specialist casual conversation individual. Be that as it may, you could rehearse somewhat here and begin to have confidence in yourself more. That is a major piece of it also, the absence of certainty. And afterward, the other methodology, obviously is to increase a coach, someone who can assist you with exploring a portion of those precarious associations with men.The inclination that associations have toward the more magnetic friendly character is clear. Ladies are instructed to lean in more in the event that they need to succeed.The message here for independent ladies, however,is clear. You can recline and utilize your characteristic qualities of sharp perception and tuning in to survey the earth and individuals and make ground-breaking important one on one associations and discussions. Its not generally about being the most intense or the first to speak up.Leaning back is an extraordinary initial step to use your regular qualities, impact others, and show authority potential.- - Award winning business visionary and Forbes and Business Insider feature writer, Bonnie Marcus, M.Ed., helps proficient ladies to effectively position and promotethemselves to propel their professions, and talks with organiza tions to hold and supporttheir female ability. Her most recent book, explore the complexities of their work environment to get the advancement they deserve.With 20+ long periods of deals and the executives experience, Bonnies broad businessbackground incorporates CEO of a ServiceMaster organization and VP of Sales at MedicalStaffing Network and two others national organizations in the medicinal services and softwareindustries. She has held official situations in new businesses and Fortune 500companies.Forbes.com respected Womens Success Coaching three years straight as one of the Top100 Websites for Professional Women expressing, Womens Success Coaching weighs onthe many structure squares of engaging ladies in business, from assertivecommunication to self advancement to affectability preparing. In 2015 and 2016, Global Gurushonored Bonnie as one of the Worlds Top 30 Coaches.In expansion to Forbes and Business Insider, Bonnie has been distributed in Entrepreneur,Women in HR, Daily Wo rth, Readers Digest, Intercontinental Finance, Careers inGovernment, Diversity MBA, Upstart Business Journal, Washington Business Journal,and CIO Magazine. She has been highlighted in the Wall Street Journal, Inc, Crains NYBusiness, Huffington Post, Fast Company, Fortune, Psychology Today, Mens Health,and more.Bonnie got a BA from Connecticut College and a M.Ed. from New York University.A form of this article was initially distributed on Forbes.Fairygodboss is focused on improving the work environment and lives of women.Join us by exploring your manager!

Big news at Keppie Careers! -

Huge news at Keppie Careers! - As should be obvious (if youre a normal guest), today, Ive propelled another plan for Keppie Careers. Im excited to have collaborated with Cubicle Ninjas*, who set up everything for this structure and ensured it was actually what I had at the top of the priority list. The Cubicle Ninjas say this regarding themselves, and I think it suits the firm consummately: We are a devoted group of imaginative structure and outline warriors and we might want to be your one-quit advertising resourceWe take your activities on like they are our own, so you can concentrate on doing what you love. It was incredible to work with a capable masterful and specialized group of individuals who went well beyond desires to make the new look. My fundamental objective with this new presentation page and site configuration was to fuse focused on visuals and to make it simple for first-time guests to find out about my administrations and how I can help both employment searchers and entrepreneurs prevail with their objectives. Another factor in this upgrade was my objective to customize the page. At the point when you work with Keppie Careers, you get me! I needed to inject the site with non-nonexclusive pictures that reflect what I offer, which is unique in relation to each other online life specialist, pursuit of employment or business mentor and resume author. Ive consistently needed somewhat less header and a progressively unmistakable source of inspiration to welcome you to buy in to my updates. (On the off chance that you havent as of now, kindly think about it! (Snap on the connection at the highest point of the page! You even get a free digital book when you buy in.) Im additionally eager to feature my books. This is a token of why its great to have contribution to your books spread structure sometime in the future, it will presumably highlight conspicuously on your site. Another explanation behind the upgrade? On the off chance that Im going to prompt other entrepreneurs about how to feature their online image, or their VIV-id, as Hannah Morgan and I named it, its significant that I keep my own website refreshed and concentrated on what I offer. I ruled against the pattern to make an endless looking over site, which you may have seen of late. This decision is an exercise, as well: find out about the patterns, yet just utilize the ones that work for you. At last I depended on a few companions and associates to give criticism en route. Much obliged to you to every one of you know who you are who offered guidance and thoughts and who filled in as an awesome warning board for me. I figured it is amusing to do somewhat review of my past destinations! Do you recall these? On the off chance that you do, make certain to commentIts consistently extraordinary to interface with normal and long-lasting perusers. Also, Ill anticipate meeting you here going ahead! My absolute first blog configuration was on WordPress.com and connected to an extremely essential site. Following a year with that arrangement, I realized the time had come to update. (Difficult to trust Ive been blogging for a little more than five years this month!) I employed a specialist to help move my blog and KeppieCareers.com to one stage. I considered the pictures to speak to my administrations. I picked the checkered decorative spread for the speakers menu, which was fun, yet not great, using any and all means. I appreciated that first logo (notice the University of Michigan hues?), however I figured it is extraordinary to work with another expert to make a shiny new logo to go with another update. We picked the blue and green and the wave configuration demonstrating development. The K on Keppie comes to past the blue bar to represent coming to past where you are currently to accomplish the following thing! I adored the checkerboard connects to my administrations this structure wiped out a need to discover pictures or visuals for those administrations, which was consistently a test. The latest plan I just supplanted was another update. My administrations got their own, brilliant catches, yet I generally needed to customize it more and to utilize the points of arrival space all the more adequately. Plainly, since Im on structure #5 now as I end my fifth year of blogging, I like to see my site page plan as somewhat of a work in progress. Im sure to include a couple of changes to a great extent to the freshest site, however I want to remain with this structure for quite a while! I trust you like it as much as I do! Much obliged to you for perusing my blog. It means everything to me to realize that you click over to visit my page. I love when you share or retweet my connections I welcome it to such an extent. If it's not too much trouble stay in contact and continue remarking! (What's more, make certain to snap to visit the new landing page!) *Cubicle Ninjas have practical experience in: Advertising Design, Animation, Brand Creation, Graphic Design, Flash Production, Logo Design, Presentation Design, Illustration, Web Design, Motion Video Production and Sales Enablement Design