Customize this Outstanding Customer Service Representative Resume

Tweak this Outstanding Customer Service Representative Resume Tweak this Outstanding Customer Service Representative Resume Make Resume ObjectiveTo work for an organization that bolsters my enthusiasm for innovation, will permit me to build my insight in the field, and permits me to develop and progress within.ExperienceDec 2004 â€" Jan 2006 Verizon Wireless Bellevue, WACustomer Service Representative § Researched and settled charging and administration gear issues. § Provided information on new items and services. § Demonstrated my pledge to client care by following up on calls and guaranteeing unrivaled results. § Analyzed client concerns and needs while adjusting organization income concerns.April 2003 â€" Dec 2004 Martinez Floor Installation Seattle, WAOffice Manager § Delegate Installation occupations to Floor Installers. § Scheduled and Planned Appointments for Detail Measuring and Installation. § Assisted Clients concerns and needs in all Issues by Taking All Inbound Calls. § Processed and recorded Paperwork. § Responsible for all Materials Delivered to Office for Installation. § Data Entry.Dec 200 0 â€" April 2003 Volt @ Microsoft Issaquah, WACustomer Service Representative § Provided quality client telephone support for different Microsoft products. § Provided quality client Chat support for a pilot GSSChat Program. § Assisted clients in investigating minor specialized issues. § Trained new Customer Service Representatives. § Processed Refunds. § Continuous preparing when new programming or equipment is released.Oct 1999 â€" Dec 2000 The Bon Marche Bellevue, WASales Associate § Managed an Area of Inventory § Excellent Knowledge of the organization's stock, which increments sales. § Received 4 exceptional client assistance awards. § Assisted customers in minor issues on Returns § Suggested new product to expand deals also.Education1997 Victor Valley High School Victorville, CA § Graduated and Obtained High School DiplomaPresent Renton Technical College Renton, WA § Coursework in Network Computer Technology/second Qtr. § Passed the A+ Hardware 220-301 § Scheduled to take A+ O. S. Test on May twelfth, 2007Knowledge § PC Operating Systems and Computer Maintenance § Office and Internet Fundamentals § Basic Understanding of Networking § Basic Understanding of Windows 2003 ServerLab Experience § Tear-down and revamp PC's § Installing, Configuring, and Maintaining Windows XP Professional § Managing a Windows Server 2003 Environment § Active Directory,Customize Resume